PRIVACY POLICY – TEE UP
Version: 1.0
Effective Date: [08/10/2025]
Issued by: Tee Up B.V. (“Tee Up”, “we”, “us”, “our”)
Registered office: Amsterdam, the Netherlands
Email: [hello@teeup.club]
Chamber of Commerce (KvK): 98639277
1. Introduction
Tee Up values your privacy and the protection of your personal data.
This Privacy Policy explains how we collect, use, share, and protect your data in compliance with the General Data Protection Regulation (GDPR) and Dutch data protection law.
By using our app or website (“the App”), you agree to this Privacy Policy.
2. Who is responsible for data processing?
The data controller under the GDPR is:
Tee Up B.V., based in Amsterdam, the Netherlands.
Tee Up acts as a data controller for user accounts and as a data processor for Golf Courses when processing Reservations on their behalf.
3. What data do we process?
We may process the following personal data:
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Account information: name, email address, password, phone number
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Reservation details: golf course, date/time, player names, payment status
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Payment information: payment method, transaction ID (we do not store full credit card or banking details)
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Communications: messages or feedback you send us
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Usage data: device ID, IP address, language settings, and app interactions
We only process data necessary to provide our services.
4. Why do we process your data?
We process your data for the following purposes:
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Service delivery – to manage bookings, process payments, and send confirmations.
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Customer support – to respond to questions and provide assistance.
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Account management – to manage user access and preferences.
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App improvement – to analyse and enhance the performance and security of the App.
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Legal obligations – for tax or administrative compliance.
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Marketing (optional) – only with your explicit consent.
5. Legal bases for processing
We process personal data based on the following legal grounds under the GDPR:
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Consent (e.g. for marketing communications)
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Performance of a contract (e.g. when processing a booking)
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Legal obligation (e.g. financial records)
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Legitimate interest (e.g. fraud prevention, service improvement)
6. Data sharing
We share personal data only when necessary to provide our services:
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With Golf Courses – to confirm and manage your Reservation
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With payment providers – to securely process payments (e.g. Mollie, Stripe)
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With IT and hosting partners – for maintenance, security, and operation of the App
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With authorities – only where required by law
We never sell your personal data to third parties.
7. Data retention
We retain personal data only as long as necessary to fulfil the purpose for which it was collected, or as required by law (e.g. 7 years for financial data).
8. Data security
We apply appropriate technical and organisational measures to protect your data against loss, misuse, and unauthorised access — including encryption, restricted access, and secure servers.
9. Your rights
You have the right to:
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Access your personal data
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Correct inaccurate information
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Request deletion (“right to be forgotten”)
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Restrict or object to processing
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Withdraw consent
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Request data portability
To exercise these rights, contact us at [hello@teeup.com].
We will respond within one month.
10. Cookies and Tracking
The App may use functional and analytical cookies to measure performance and improve the user experience.
We will always ask for your consent before using non-essential (marketing or tracking) cookies.
11. Changes to this Policy
Tee Up may update this Privacy Policy from time to time. The latest version will be available within the App or on our website.
We will notify users of major changes via email or in-app notice.
12. Contact
For questions, complaints, or data requests, contact:
Email: [hello@teeup.com]
Address: Tee Up B.V., Weesp, the Netherlands
If you are not satisfied with our response, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at www.autoriteitpersoonsgegevens.nl.